The right call center agent at the right time.

Packaged Services

All Inclusive Services. Simple Pricing. Focused on Quality.

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Flexible Schedules

Scale up or down to meet your business needs.

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Launch in ten Days

Our team of experts, we'll launch in 10 days or less!

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iAgentz Community

Over 2000 agents in the iAgentz Community!

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Attitude is a little thing that makes a big difference.

-Winston Churchill


Positive Words

Positive Words

1. Definitely
2. Surely
3. Absolutely
4. Certainly
5. Fantastic


Customer Service – US Labor Statistics 2012

2012 Median Pay $30,580 per year $14.70 per hour
Entry Level Education High school diploma or equivalent
Work Experience in a Related Occupation None
On the job Training Short-term on-the-job training
Number of Jobs, 2012 2,362,800
Job Outlook, 2012- 2022 13% (As fast as average)
Employment Change, 2012 - 2022 298,700

Service Representatives U.S labor statistics

Our Values

What we bring to the table:

  • Experience.
  • Quality.
  • Performance.


Business Continuity

More and more companies offer customer service with live agents 24 x 7 and wether your call center is outsourced or managed in-house, it is crucial to the success of your customer service strategy to have business continuity in place.   Yes, everybody claims to have redundancies in place to avoid down times and everybody has another data center, where things allegedly roll over when anything in either data center fails.. and on the surface, that’s definitely true and it sounds great too during a business call with C-Level Executives.


Stay in contact with your Customers!

Give your start-up a boost in customer service and experience by calling your existing customers and ask them, if they are happy with your services or with their purchase!    Small gestures go a long way.    iAgentz can help!     READ MORE »

Value of your Customers

In the current call center environment, organizations employ call center service providers / outsourcers,  to take customer calls, overflow calls, and call volumes or subjects that are vital to their core business and reflective of their core competencies.  

Leaders hope and expect that their calls will be handled in a tone of voice and professionalism consistent with their own values, mission statements and brands, and although they are promised all of the above and a trip to Aruba, nearly every time,  consumers know when they are handed off to a 3rd party, when their calls are answered overseas and they can’t understand a word the robot is saying!

Why is this happening?  Why are more and more companies outsource their most valuable and customer facing interaction to a 3rd party in a foreign country, where nobody can understand each other and exposes all their personal and private information abroad, where no one really know what controls and protected measures in place if any at all!?

The answer is Simple:  To lower their Cost due to budget cuts!     So, it comes down to one question: What is the value of your customers to your organization?

Julie, the operator lady!

Work @ home

Apply by sending your resume to and tell us why we should hire you in less than 500 words.


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Work from home – Tips

  1. Have a set and quiet work space.
  2. Get organized.
  3. Have a computer and a dedicated phone line with a decent phone and a pair of usb headsets.
  4. Avoid distraction.
  5. Be on time!
  6. Take breaks.
  7. Write down your goals for the day.
  8. Keep things you often use within reach.
  9. Don’t start with your spring cleaning while at work.
  10. Eat your meals during your breaks.